You Sure You Wanna Hear This?
Bank of America asked me to conduct a satisfaction survey regarding my recent call to its customer service center. I just about lost it when this message appeared:
Bank of America appreciates your business and is committed to provide you with world-class service. Thank you very much for taking the time to provide your feedback and for choosing Bank of America.
I thought it would be fun to complete the survey. It won't result in any change in the Bank's position, but, well, they asked.
3 comments:
Isn't that just the icing on the cake!
forget surveys and 800 numbers, take it to the evening news. See how your local BOA likes that kind of lime light!
All the reason to join a Credit Union or a community bank.
Big banks hate credit unions and letting them know this will make you feel good as you walk out as an ex-customer.
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